Refund policy

1. Eligibility For Refunds

Refunds are only applicable for damaged, defective, incorrect, or missing products received by the customer.

2. Refund Request Timeline

Customers must request a refund within 48 hours of product delivery by contacting our support team with order details and proof images.

3. Non-Refundable Items

  • Opened or used supplement products
  • Products damaged due to misuse
  • Orders placed with incorrect address details

4. Refund Processing

Approved refunds are processed within 5–7 business days to the original payment method.